contact us

RedEnvelope's customer service representatives are available to answer your questions everyday from 9am to midnight ET. If you don't find the information you need in our Customer Service pages, you can contact a representative in three easy ways: chat online in real time with our Live Chat feature, send an email or call us. You may also send us your inquiries by mail.

Quick Reference
To call us toll-free, 1-877-RedEnvelope (1-877-733-3683).
To email us, click here.
To view our Career Opportunities, click here.
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Call
You may also call us toll-free at 1-877-733-3683 or in San Diego at 619-528-4888, everyday from 9am - midnight ET.
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Mail
Written customer service inquiries can be mailed to the following address:

RedEnvelope
P.O. Box 600040
San Diego, CA 92160-0040
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press contact
For press inquiries, please call 858-909-3753 or email PR@redenvelope.com.
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Career Opportunities
To view our Career Opportunities, click here.
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Corporate Gifts Inquiries
If you have questions about corporate gifts, please call our Corporate Service representative toll-free at 1-877-473-3249, Monday through Friday 5:00am – 5:30pm PT, or email us. If you need immediate assistance outside of normal business hours, call our customer service department toll-free at 1-877-733-3683. Written corporate gifts inquiries can be mailed to the following address:

RedEnvelope
Corporate Sales
5005 Wateridge Vista Drive
San Diego, CA 92121
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Merchandise Vendor Inquiries
If you are interested in submitting a product for our consideration, please send your catalog, brochure, photos or product (including a recent price list) to:

RedEnvelope
Merchandising Coordinator
149 New Montgomery Street
San Francisco, CA 94105-3740

Please note that we are unable to return samples. We will contact you for further information regarding your product should we have any questions.
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Affiliate Program
If you're interested in joining our affiliate program, please register at:
https://www.connectcommerce.com/secure/partner_app.html?ccmid=21000000000021765.
If you're already a member of Performics, you can apply at: http://www.performics.com.
Please email us at info@performics.com if you have any questions regarding the program.
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Advertising Inquiries
Please submit all proposals for strategic partnerships to bizdev@redenvelope.com. Please note: We are not accepting proposals for opt-in email programs, print, television or radio advertising at this time.
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